IT Contractors UK Profile

John Andrew Jackson

IT Infrastructure and Project Engineer

Verified email Founding Contractor · 2026

Contractor snapshot

Primary specialism Infrastructure & Networking
Location / working location Glasgow
Current availability Available now Confirmed 20 Aug 2026
Profile status Active contractor profile

Professional profile

IT Project Lead with proven experience delivering infrastructure and cloud migration projects within a Managed Services Provider (MSP) environment. Skilled in server refreshes, data centre migrations, and cloud transitions (Exchange Online, SharePoint, Cove Data Protection). Delivered a six-figure modernisation programme, including a data centre migration enabling multi-site native access to a critical LOB application via MPLS, removing RDS dependency and improving performance for a legal practice. Strong cybersecurity background: Duo MFA, Microsoft 365/Inforcer security baselines, and phishing simulation programmes (PhishingTackle). Supported clients through Cyber Essentials and Cyber Essentials Plus certification. Championed documentation-first practices via ITGlue, later used to train an AI-powered ticket triage system. Combines technical delivery with project lifecycle management — scope, budget, risk, stakeholder communication. Primary customer liaison, coordinating vendors and technical teams for delivery. Delivers training, maintains documentation, and provides support in 24/7 settings. Committed to continuous development and emerging technology adoption.

Core skills

Windows Server from 2012 to 2025 Project Management (Agile) Entra ID Active Directory Exchange Group Policy Intune Security Baselines for M365 hardening – Inforcer Windows desktop OS up to 11 Linux – Ubuntu server and desktop Network Infrastructure (LAN and WAN) Microsoft SQL Server installation and maintenance Virtualisation – Hyper-V and Azure VMWare Proxmox

What I’m looking for next

Target roles: Project engineer · support engineer · systems engineer · systems analyst · infrastructure engineer

Contract preferences

Working preferenceRemote · Hybrid · On-site
Will workGlasgow, Edinburgh
IR35 preferenceOutside IR35 · Inside IR35
Expected rate £180–£300/day
SeniorityLead
IT experience25 years
Contracting experience2 years
Available from7 Sep 2026

Relevant work experience

Lead Project Engineer, Network ROI Ltd (MSP, 2014–2026): Led infrastructure refresh, cloud migration (Exchange Online, SharePoint, Cove) and security hardening (Duo MFA, Microsoft 365/Inforcer baselines, PhishingTackle) for diverse clients. Delivered six-figure modernisation programme removing RDS dependency via MPLS for a legal practice; supported Cyber Essentials/Plus certifications; introduced ITGlue documentation, later used to train an AI ticket-triage tool. IT Systems Manager, G4S Care and Justice (public sector, 2004–2012): Led server/domain migration, Group Policy redesign, and endpoint security (Lumension) for the Scottish Government PECCS contract. Raised service availability from 97.8% to 99.8%; delivered SQL reporting, disaster recovery, and ITIL service management within an ISO 27001 environment; led a team of up to six. PC Support Engineer, Alexander Forbes Risk Services (financial services, 2001–2004): Delivered document management rollout, Ghost imaging deployment, and desktop support, improving fix rates and satisfaction. Sectors: MSP, public sector/justice, financial services. Core tech: Microsoft 365, Azure, VMware, PowerShell, ITIL, IAM/MFA.

Experience & credentials

Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.

Sector experience

Financial services (Insurance) · Security (government outsourcing contracts) · SMEs via MSP and contract work.

Certifications

MCP · Agile PM Practiioner · 3CX Certified Engineer · ITIL v3 Foundation Bridge

Professional links

Contact details are controlled by the contractor and are not displayed automatically. Profile information is self-declared unless explicitly marked as verified.

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