IT Contractors UK Profile

Caroline Hackett

Experienced Project Manager

Verified email Founding Contractor · 2026

Contractor snapshot

Primary specialism Project & Programme Management
Location / working location Sawbirdgeworth
Current availability Available now Confirmed 21 Aug 2026
Profile status Active contractor profile

Professional profile

Project Manager with 15+ years' experience landing large-scale technology change in complex, multi-department organisations. I specialise in deployment & migration: taking proven, vendor-supplied technology & getting it into the business without disrupting operations. The problems I'm brought in to solve are sequencing, dependencies & business readiness. Recent examples include deploying high-spec desktops to 940 users across 16 business-critical areas at TfL, migrating 33 departments to Windows 10 with 26 business leads, & moving a business-critical legacy system to Microsoft Dynamics 365 CE, reporting to CEO & CFO. I'm strong on supplier & commercial management (CEOX, Computacenter, Cisco, Fujitsu, O2), & on building governance where little exists. Recently, I designed a repeatable scoping methodology & stage-gate delivery model from scratch. PRINCE2 Practitioner & PRINCE2 Agile Practitioner, Six Sigma Green Belt, ITIL v3. Best suited to infrastructure, workplace, telephony/UC, migration & ERP/CRM implementation programmes in large, structured environments.

Core skills

Full end-to-end project lifecycle management Release & stage gate management Coaching mentoring & capability building Benefits tracking & adoption Agile & Waterfall methodologies & tools (Rally/Azure DevOps) Stakeholder engagement PMO Governance adherence & shaping Strong & effective communication Resource Planning Team Leadership & Mentoring Global team co-ordination Leading steering groups project meetings & workshops Change management

What I’m looking for next

Target roles: Project Manager

Contract preferences

Working preferenceRemote · Hybrid
Will workChelmsford, Cambridge, London, Essex, East Hertfordshire
IR35 preferenceOutside IR35 · Inside IR35
SenioritySenior
Contract lengthAny contract length
IT experience15 years
Contracting experience6 years
Available from21 Aug 2026

Relevant work experience

Ashbury | IT Project Manager | 2025–2026: Led migration of a business-critical in-house legacy system to Microsoft Dynamics 365 CE, migrating two major UK retail clients & planning global roll-outs. Reported to CEO & CFO. Designed a repeatable scoping methodology, stage-gate & MVP delivery model from scratch. Outcome: stronger client relationships & improved financial controls. Transport for London | Consultant Project Manager | 2019–2024: Full lifecycle delivery within the £17m Digital Workplace Transformation Programme. Including: deployed high-spec desktops & HCI hardware to 940 users across 16 business-critical areas (3 phases, £4.3m). Migrated 33 departments to Windows 10 via 26 business leads (£1.6m). Delivered a £145k Dynamics CE/CRM enhancement with supplier CEOX. Modernised 93 meeting rooms for hybrid working (£580k) with Systeams, Computacenter & Avoria. Led SIM estate analysis & cleansing with O2/Nuvoli feeding a multi-million-pound O2-to-Vodafone migration and saving £3.6m annually. Ford Motor Company | Senior Project Manager | 2015–2019: Global projects across Waterfall, Agile & hybrid. Delivered $1.4m IP telephony for six European offices & two manufacturing plants (Cisco, Fujitsu) under a $12m global programme. Delivered a £380k DVLA-regulated vehicle tax change to a fixed statutory deadline. Kier Group | IT Project Manager | 2010–2014: £1.2m IT transformation for head office refurbishment — infrastructure, telephony, AV, wireless & desk moves, with heavy construction interdependencies. Rolled out COINS ERP invoice management across eight UK business units. Sector: construction.

Experience & credentials

Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.

Sector experience

construction · manufacturing · transport & food retail

Certifications

PRINCE2 · PRINCE2 Agile · Six Sigma Green Belt

Professional links

Contact details are controlled by the contractor and are not displayed automatically. Profile information is self-declared unless explicitly marked as verified.

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