IT Contractors UK Profile
Firoz Patel
Project & Programme Manager, Agile Delivery Manager
Verified email
Founding Contractor · 2026
Contractor snapshot
Primary specialism
Project & Programme Management
Location / working location
London
Current availability
Available now
Confirmed 25 Aug 2026
Profile status
Active contractor profile
Professional profile
Highly skilled Project/Programme/Delivery Manager with significant experience in managing and delivering multimillion-pound portfolios, implementing governance and leading cross-functional teams to deliver measurable outcomes. Skilled in Agile, Waterfall, and Hybrid stage-gate based delivery, with a strong track record of engaging senior stakeholders and embedding scalable solutions within large corporate and start up private equity firms. Led complex deliveries, interfacing effectively in between business and globally diverse teams to deliver integrated technology solutions; this includes software development and implementation; using in-house build capability and/or market off the shelf SaaS solutions; working with Tech, Architecture, Data, Product, Procurement and Operation teams; complying with regulatory and compliance framework. Domain experience range across Telecoms, Transportation, Logistics, Payments and CRM.
Core skills
Project Management
Agile
Program Management
What I’m looking for next
Target roles: Project Manager · Senior Project Manager · Programme Manager · Agile Delivery Manager
Contract preferences
Working preferenceRemote · Hybrid · On-site
Will workLondon, South East, Milton Keynes, Remote
IR35 preferenceOutside IR35 · Inside IR35
IT experience25 years
Available from25 Aug 2026
Relevant work experience
Led the pioneering global development of world’s first contactless payment software for Transport for London (TfL), setting a global benchmark in transit payments. Established and implemented technology governance at TfL and G.Network, enabling effective prioritisation of business needs within budgetary and resource constraints. Drove change at G.Network by directing initiatives that reduced broadband activation time by 60%, halved contact centre technology costs and led the regulatory One Touch Switch (OTS) project to enable seamless broadband switching for residential customers. Recognised for award-winning leadership at TfL for exceptional leadership of project management teams across Payments and Service Operations programs and delivering the travel delay refunds project, enhancing customer compensation processes. Led transformational delivery at BT by designing and leading the implementation of a 360-degree customer view solution on a new CRM platform, enabling high-volume order/fault processing and pioneering Agile delivery at scale (similar to SAFe).
Experience & credentials
Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.
Certifications
Managing Successful Programmes Practitioner (MSP) PRINCE2 Foundation & Practitioner Project Manageme
Professional links
Contact details are controlled by the contractor and are not displayed automatically. Profile information is self-declared unless explicitly marked as verified.