IT Contractors UK Profile

Pankaj Balooni

Sr. IT Infra and Data Center Project/Program and Service Delivery Leader (BAU)

Verified email Founding Contractor · 2026

Contractor snapshot

Primary specialism Project & Programme Management
Location / working location Swindon
Current availability Available now Confirmed 26 Aug 2026
Profile status Active contractor profile

Professional profile

Pragmatic and commercially aware IT leader with 23+ years across programme and portfolio management, IT operations, service delivery, cloud transformation, and infrastructure management for UK and European enterprise organisations. Holds a track record of running multi-million-pound programmes with full P&L accountability whilst governing large-scale 24x7 managed service operations. Equally comfortable leading complex multi-geography transformation programmes (infrastructure carve-outs, DC migrations, cloud adoption, security uplift) as managing high-performing operations teams against stringent SLAs. Strong governance instincts — translating ambiguous strategic objectives into structured delivery plans with clear KPIs, milestones, RAID logs, and stakeholder reporting. Designed/documented and led 300+ pre-sales submission for IT Infra and Data Center Managed and hosting services. MBA qualified. PMP | PRINCE2 | ITIL v3 | SAFe Scrum Master | ISO 9001/20001 Auditor.

Core skills

IT Infra and Data Center Project Mgmt Project Management Office Service Delivery Management (BAU)

What I’m looking for next

Target roles: Project Manager · Program Manager · Project Head · Service Delivery Manager · PMO Head · Service Delivery Head · Program Head · Project Director
IT Infra and/or Datacenter (IT) related projects or operations role as a manager or head. I'm have extensive exp of managing P&L for any customer facing role.

Contract preferences

Working preferenceRemote · Hybrid · On-site
Will workBristol, Reading, London
IR35 preferenceOutside IR35 · Inside IR35
Expected rate £500+/day
SeniorityHead / Director
Contract lengthAny contract length
IT experience23 years
Contracting experience2 years

Relevant work experience

PROJECT · PROGRAMME · PORTFOLIO - Programme & Portfolio Management, Project Lifecycle (Initiation to Closure), RFP / Bid Management & Win Strategy, Agile, PRINCE2, Waterfall & Hybrid Delivery, Budget Management & P&L Accountability, Stakeholder Engagement & Executive Reporting, Risk / Issue / Dependency Management (RAID), Benefits Realisation & KPI Governance, Target Operating Model (TOM) Design, Resource Planning & Capacity Management SERVICE DELIVERY · OPERATIONS · ITIL - IT Service Delivery Management (24x7), ITIL — Incident, Problem & Change Management, Major Incident Management (P1/P2), SLA / OLA Governance & Performance Reporting, ServiceNow ITSM Implementation & Operations, Infrastructure Management (Servers, Storage, Network), Cloud Operations — Azure, AWS, SaaS/IaaS/PaaS, Cybersecurity & Vulnerability Management, Vendor & Third-Party Supplier Management, Continuous Service Improvement (CSI)

Experience & credentials

Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.

Sector experience

Manufacturing · Utilities

Certifications

MCTS (SQL Server) · MCITP (MSSQL DBA) · CCNA (Cisco Certified Network Associate) · Salesforce Trained · PMP (Project Management Professional) · PRINCE2 Practitioner · ITIL v3 Foundation · SAFe Scrum Master · ISO 9001 & 20001 Auditor

Contact details are controlled by the contractor and are not displayed automatically. Profile information is self-declared unless explicitly marked as verified.

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