Contractor snapshot
Primary specialism
Service Management & IT Support
Location / working location
ipswich
Current availability
Available now
Confirmed 2 Sep 2026
Profile status
Active contractor profile
Professional profile
Experienced IT Field and Customer Engineer with extensive hands-on experience supporting EPOS/POS, ATM, self-checkout, kiosk, retail technology, IT infrastructure, hardware and software systems, with previous senior-level engineering experience in India. I also bring recent hands-on field engineering experience in the UK. Delivered NCR Voyix support across Sainsbury’s, ASDA, Morrisons, Tesco, Post Office, WHSmith, Starbucks, Boots, Argos and Wendy’s locations throughout the UK. Skilled in end-to-end system deployment, new-site setup, installation, configuration, hardware replacement, software and operating-system upgrades, data recovery, preventative maintenance, troubleshooting, testing and customer handover. Strong Aldelo EPOS experience covering database administration, products, categories, menus, pricing, modifiers, discounts, promotions, menu rotations, QR codes, images and digital content. Technical knowledge includes Active Directory, Microsoft 365, Windows Server, ERP, TCP/IP, DNS, DHCP, LAN/WAN, Cisco networking, servers, data-centre infrastructure, CCTV, VoCoVo, VoIP, KDS and chip-level hardware diagnostics. Experienced in application support, customer training, technica
Core skills
Retail Technology
EPOS/POS Systems
ATM Systems
Self-Checkout (SCO)
Kiosk Systems
Kitchen Display Systems (KDS)
NCR Voyix
Emerald Systems
Aldelo POS
ERP Systems
Back-Office Systems and Printer Support
Systems & Applications
Windows 10
Windows Server
Active Directory
What I’m looking for next
Target roles: IT Field Engineer · IT Support · ATM/EPOS · AD/M365 · Windows Server · Networking · Hardware/Chip-Level · Data Centre
I’m looking for a long-term IT role where I can use my experience in field engineering, IT support, EPOS/POS, business systems, networking and troubleshooting, while continuing to develop in system implementation, Microsoft technologies, automation and end-user training. I’m looking for a role where I can take ownership, keep learning and make a positive contribution to the organisation.
Contract preferences
Working preferenceRemote · Hybrid · On-site
Will workIpswich
IR35 preferenceOutside IR35 · Inside IR35
Expected rate
£220–£600/day
SenioritySenior
Contract lengthAny contract length
IT experience15 years
Contracting experience2 years
Available from19 Aug 2026
Relevant work experience
NCR Voyix – IT Field Customer Engineer EPOS, Self-Checkout, ATM, servers, hardware/software troubleshooting, networking, system updates, installations, maintenance, SLA, customer support. Gentium Tech International – IT Hardware & Network Technical Support Hardware troubleshooting, network infrastructure, server racking, data centre support, maintenance and emergency technical support. IT Support Technician / IT Field Engineer On-site support, installations, configuration, hardware/software replacement, networking, maintenance, software updates and client support. IBM – Information Technology Project Coordinator IT system migration, network transition, technician support, installation, troubleshooting and technical training.
Experience & credentials
Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.
Sector experienceFreelancer
CertificationsLicence & Certifications LinkedIn · Issued Sep 2025 — Windows 10: Administration LinkedIn · Issued Sep 2025 — Windows 10: Supporting Users Essential Training LinkedIn · Issued Sep 2025 — Microsoft Entra ID Fundamentals LinkedIn · Issued Mar 2025 — Computer Components and Peripherals for IT Technicians LinkedIn · Issued Sep 2025 — Learning PC Maintenance and Performance LinkedIn · Issued Jul 2025 — Preventing Harassment in the Workplace LinkedIn · Issued Mar 2025 — Practical GitHub Code Search LinkedIn · Issued Feb 2025 — Troubleshooting Common PC Issues for Users LinkedIn · Issued Jan 2025 — Putting ITIL Into Practice: Applying ITIL 4 Foundation Concepts LinkedIn · Issued Dec 2024 — Cybersecurity Awareness: Social Engineering LinkedIn · Issued Dec 2024 — GDPR Compliance: Essential Training LinkedIn
Contact details are controlled by the contractor and are not displayed automatically.
Profile information is self-declared unless explicitly marked as verified.
