Shun Mak

Infrastructure Transformation Programme, a global nutrition group, Ireland (€2m) • Headed end-to-end infrastructure refresh across 7 virtual workstreams: network upgrades, server virtualisation, SAP/Oracle/Dynamics stack improvements and data centre consolidation in regulated environments. • Managed relationships with vendor HPE and euNetworks, and C-suite stakeholders across Ireland and the UK. • Implemented ITIL-aligned governance, maintained RAID logs and RACI matrices. • Delivered: 50% capacity improvement, 30% cost reduction, 100% uptime maintained. SRMS/SIS Platform Transformation, EduCampus SaaS Platform, Ireland (£2m) • Led 2 virtual Agile Scrum teams and 40+ stakeholders to transform & upgrade functions for mergers on the Student Records Management System (SRMS) and Ellucian Banner, the Student Information Systems (SIS). • Supervised end-to-end SDLC: requirements gathering, sprint planning, retrospectives, UAT, deployment. • Directed program and data platform migration with 5+ parties, including service providers, vendors and clients. • Delivered: On time, on budget, with 30% performance improvement, expanding capacity for 10+ institutions. Azure Cloud Migration, the London Market Joint Venture, Lloyd's of London, UK (€2m) • Mobilised 2 virtual project teams through Azure migration of SAP, Dynamics, RPA and other legacy server workloads in a regulated environment. • Led stakeholder collaborations among the JV, external vendors and internal project teams across 40+ members. • Managed data lake migrations, server relocations and capacity extension in the new server farm. • Results: On-time, on-budget delivery with 50% system performance improvement.