Current availabilityAvailable in 1-3 months
Confirmed 25 Aug 2026
Profile status
Active contractor profile
Professional profile
I am an experienced IT professional with 29 years of expertise across IT Service Delivery, Support, and Service Management, specialising in Capacity, Availability and Service Continuity Management. I have extensive experience in defining, implementing, and optimising service management processes aligned with ITIL methodologies, focusing on ensuring the reliability, performance, and scalability of IT services.
Target roles: Capacity Manager · Availability Manager · Service Continuity Manager · Service Manager · Operational Resilience Manager
Contract preferences
Working preferenceRemote · Hybrid
Will workUnited Kingdom
IR35 preferenceOutside IR35 · Inside IR35
Active clearanceSC
Contract lengthAny contract length
IT experience29 years
Relevant work experience
Availability, Capacity, Event & IT Service Continuity Manager; Defining and delivering program wide Availability, Service Continuity, Capacity and Event Management processes, procedures and plans. Senior Capacity and Availability Management Architect; Developing Capacity and Availability Management solutions for new bids and business opportunities. Driving the adoption of standard Capacity and Availability Management processes and reporting across new and existing customer contracts. Service Delivery Specialist; delivering core Availability, Service Continuity and Capacity Management processes and plans. Problem and Major Inicdent Management, Change Management, Service Manager.
Experience & credentials
Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.
Sector experience
Financial Services · Government · Defence · Telecoms
Certifications
ITIL v4 Foundation · ITIL v3 Foundation · ITIL v3 Planning Protection & Optimisation · ITIL v3 Continual Service Improvement · ITIL v3 Service Offerings and Agreements · L4 Data Analysis Apprenticeship · BCS Level 4 Diploma in Data Analysis Concepts · BCS Level 4 Certificate in Data Analysis Tools
Contact details are controlled by the contractor and are not displayed automatically.
Profile information is self-declared unless explicitly marked as verified.
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