Current availabilityAvailable now
Confirmed 23 Aug 2026
Profile status
Active contractor profile
Professional profile
Senior Service Delivery leader with almost 20 years managing complex, multi-supplier service operations across Government, Defence, Space, Transport and Financial Services. Proven track record leading large-scale service transitions and SIAM-based delivery models on contracts worth up to £35m, consistently driving measurable improvements in cost, risk and customer satisfaction. Seeking a senior service leadership role where deep expertise in service design, transition and continuous improvement can drive strategic transformation.
Target roles: Senior Service Delivery · Service Consultancy and Transition roles
Contract preferences
Working preferenceHybrid
Will workLondon, Southeast, Midlands
IR35 preferenceOutside IR35 · Inside IR35
Expected rate
£500–£1,200/day
SenioritySenior
Contract lengthAny contract length
IT experience30 years
Contracting experience6 years
Available from1 Jun 2026
Relevant work experience
Service Delivery Counsultant - TraversSmith ITL Process Writer - MGroup Applications Service Transition Manager (Contract) – National Highways Senior Service Delivery Manager (Contract) – National Highways Senior Service Delivery Manager & CoP Lead (Contract) Service Delivery Consultant (Contract) – HIACM Senior Service Delivery Manager, Wintel & Print (Contract) Micromobility Service Delivery Manager, MyTechnology – Serco Group European Service Delivery Manager, MyTechnology – Serco Group Service Delivery Manager & Service Delivery CoE Lead, MyTechnology – Serco Group Lead Service Delivery Manager, London Cycle Hire, MyTechnology – Serco Group EMEA Service Delivery Manager – SunGard Financial Systems Service Delivery Manager, PRS for Music Account (Contract) – Advanced365 Service Delivery Manager – Kelway Ltd EMEA Service Delivery Manager, BP Account – IBM Global Services Earlier Career – IBM Global Services & MAFF/DEFRA, UK Government 1996 – 2011 Progressed from Systems Administrator to Line of Business Service Delivery Manager, building nearly 15 years' foundational experience in IT service delivery, incident management and project delivery within UK Government.
Experience & credentials
Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.
Sector experience
Government · Defence · Space · Transport · Legal and Financial Services.
Certifications
ITil v4 Foundation · SIAM Foundation · Prince2 Project · Six-Sigma Yellow Belt · ITIL Practitioner · ITIL Service Design
Contact details are controlled by the contractor and are not displayed automatically.
Profile information is self-declared unless explicitly marked as verified.
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