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Mudenda Handongwe

EUC & Desktop Support Engineer | Intune | SCCM/MECM | Windows 11 | Microsoft 365 | Entra ID | ServiceNow

Verified email Contractor PRO inAvailable on LinkedIn Founding Contractor · 2026

Contractor snapshot

Primary specialism Service Management & IT Support
Location / working location manchester
Current availability Available now Confirmed 28 Sep 2026
Profile status Active contractor profile

Professional profile

IT contractor with 10+ years of experience delivering EUC, desktop, service desk and endpoint support across government and enterprise environments. Strong hands-on experience with Windows 10/11, Microsoft Intune, SCCM/MECM, Autopilot, Active Directory, Entra ID, Microsoft 365, PowerShell and ServiceNow. Experienced in endpoint deployment, device builds, application packaging, troubleshooting, incident resolution and escalated support. Security-focused background with Microsoft Sentinel, Defender and incident response experience. Open to EUC, endpoint, infrastructure support and security-focused contract opportunities.

Core skills

Windows 10/11 Microsoft Intune SCCM MECM Microsoft 365 Active Directory Entra ID Azure AD Autopilot PowerShell ServiceNow Endpoint Management Application Packaging Windows Deployment Group Policy

What I’m looking for next

Target roles: EUC Engineer · Desktop Support Engineer · End User Computing Engineer · 2nd Line Support Engineer · 3rd Line Support Engineer · Endpoint Engineer · Deployment Engineer · Infrastructure Support Engineer
Seeking contract opportunities across EUC, Endpoint Engineering, Desktop/3rd Line Support, Infrastructure Support and Security Operations. Particularly interested in SC-cleared government, defence, critical infrastructure and enterprise environments. Open to UK-wide remote, hybrid and onsite assignments, including roles requiring travel. Strong preference for technically hands-on assignments involving Intune, SCCM/MECM, Windows 11, Microsoft 365, Entra ID, endpoint deployment and troubleshooting.

Contract preferences

Working preferenceRemote · Hybrid · On-site
Will workUK Wide, Manchester, Warrington, Leeds, Liverpool, Chester, Reading, Farnborough, London, Birmingham, Glasgow
IR35 preferenceOutside IR35 · Inside IR35
Active clearanceBPSS · SC
SenioritySenior
Contract lengthAny contract length
IT experience10 years
Contracting experience10 years
Available from6 Oct 2026

Relevant work experience

Recent assignments include EUC and Service Desk support within UK government and nuclear-sector environments. Delivered end-user and endpoint support across Windows 10/11, Microsoft 365, Active Directory/Entra ID, Intune, SCCM/MECM and ServiceNow environments. Experienced in Windows imaging and deployment, SCCM task sequences, Intune/SCCM co-management, Autopilot, device provisioning, application packaging, patching, endpoint compliance, onboarding/offboarding and hardware lifecycle support. Supported estates of 500+ endpoints and achieved 95%+ first-time-fix performance while helping reduce device provisioning time by approximately 40%. Strong troubleshooting background covering endpoint, identity, application, connectivity, VPN and Microsoft 365 issues, alongside PowerShell automation and ITIL-based incident/request management. Also experienced with Microsoft Sentinel, Defender/XDR, KQL, conditional access, MFA, security incident triage and vulnerability remediation.

Experience & credentials

Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.

Sector experience

UK Government · Public Sector · Nuclear · Enterprise IT · Professional Services

Certifications

Microsoft SC-200 · Microsoft SC-300 · CompTIA CySA+ · Blue Team Level 1 (BTL1) · Blue Team Level 2 (BTL2) · Hack The Box CDSA · INE eCIR · Security Analyst Level 1 (SAL1) · Security Analyst Level 2 (SAL2)

Professional links

Contact details are controlled by the contractor and are not displayed automatically. Profile information is self-declared unless explicitly marked as verified.

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