IT Contractors UK Profile

Mudenda Handongwe

SC Cleared EUC & Desktop Support Engineer | Intune | SCCM/MECM | Windows 11 | Microsoft 365 | Entra ID | ServiceNow

Verified email Founding Contractor · 2026

Contractor snapshot

Primary specialism Service Management & IT Support
Location / working location manchester
Current availability Available now Confirmed 25 Aug 2026
Profile status Active contractor profile

Professional profile

SC-cleared IT contractor with 10+ years of experience delivering EUC, desktop, service desk and endpoint support across government and enterprise environments. Strong hands-on experience with Windows 10/11, Microsoft Intune, SCCM/MECM, Autopilot, Active Directory, Entra ID, Microsoft 365, PowerShell and ServiceNow. Experienced in endpoint deployment, device builds, application packaging, troubleshooting, incident resolution and escalated support. Security-focused background with Microsoft Sentinel, Defender and incident response experience. Open to EUC, endpoint, infrastructure support and security-focused contract opportunities.

Core skills

Windows 10/11 Microsoft Intune SCCM MECM Microsoft 365 Active Directory Entra ID Azure AD Autopilot PowerShell ServiceNow Endpoint Management Application Packaging Windows Deployment Group Policy

What I’m looking for next

Target roles: EUC Engineer · Desktop Support Engineer · End User Computing Engineer · 2nd Line Support Engineer · 3rd Line Support Engineer · Endpoint Engineer · Deployment Engineer · Infrastructure Support Engineer
Seeking contract opportunities across EUC, Endpoint Engineering, Desktop/3rd Line Support, Infrastructure Support and Security Operations. Particularly interested in SC-cleared government, defence, critical infrastructure and enterprise environments. Open to UK-wide remote, hybrid and onsite assignments, including roles requiring travel. Strong preference for technically hands-on assignments involving Intune, SCCM/MECM, Windows 11, Microsoft 365, Entra ID, endpoint deployment and troubleshooting.

Contract preferences

Working preferenceRemote · Hybrid · On-site
Will workUK Wide, Manchester, Warrington, Leeds, Liverpool, Chester, Reading, Farnborough, London, Birmingham, Glasgow
IR35 preferenceOutside IR35 · Inside IR35
Active clearanceBPSS · SC
SenioritySenior
Contract lengthAny contract length
IT experience10 years
Contracting experience10 years

Relevant work experience

Recent assignments include EUC and Service Desk support within UK government and nuclear-sector environments. Delivered end-user and endpoint support across Windows 10/11, Microsoft 365, Active Directory/Entra ID, Intune, SCCM/MECM and ServiceNow environments. Experienced in Windows imaging and deployment, SCCM task sequences, Intune/SCCM co-management, Autopilot, device provisioning, application packaging, patching, endpoint compliance, onboarding/offboarding and hardware lifecycle support. Supported estates of 500+ endpoints and achieved 95%+ first-time-fix performance while helping reduce device provisioning time by approximately 40%. Strong troubleshooting background covering endpoint, identity, application, connectivity, VPN and Microsoft 365 issues, alongside PowerShell automation and ITIL-based incident/request management. Also experienced with Microsoft Sentinel, Defender/XDR, KQL, conditional access, MFA, security incident triage and vulnerability remediation.

Experience & credentials

Certifications, sector experience and security clearance are self-declared unless specifically marked as independently verified by IT Contractors UK.

Sector experience

UK Government · Public Sector · Nuclear · Enterprise IT · Professional Services

Certifications

Microsoft SC-200 · Microsoft SC-300 · CompTIA CySA+ · Blue Team Level 1 (BTL1) · Blue Team Level 2 (BTL2) · Hack The Box CDSA · INE eCIR · Security Analyst Level 1 (SAL1) · Security Analyst Level 2 (SAL2)

Professional links

Contact details are controlled by the contractor and are not displayed automatically. Profile information is self-declared unless explicitly marked as verified.

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