Professional profile
A highly accomplished Project Manager, Scrum Master, Delivery Manager with 20 years of experience delivering large-scale regulatory, data, and technology transformation initiatives within Tier-1 Financial Services, Utilities, and Telecoms organisations. Proven track record managing complex portfolios, multi-million-pound budgets, global stakeholders, and cross-functional teams across Agile, Waterfall, and Hybrid delivery models. Expert in regulatory reporting, data governance, cloud and platform transformation, and risk & control delivery, consistently achieving compliant, on-time outcomes in highly regulated environments.
Relevant work experience
Senior Project Manager with 20+ years of experience delivering complex technology transformation, regulatory, data and banking programmes across Tier-1 Financial Services, Utilities and Telecoms organisations. Proven track record managing multi-million-pound portfolios, global teams, vendors, budgets, governance, risks and senior stakeholders across Agile, Scrum, Waterfall and Hybrid delivery models. Experienced in leading end-to-end programmes across Regulatory Reporting, Finance & Risk Transformation, Data Platforms, Payments, Banking Systems, Cloud Transformation and legacy modernisation. Strong background in portfolio planning, roadmap development, business requirements, delivery governance, RAID management, release and cutover, risk & controls, financial management and executive reporting. At Citi, led regulatory reporting and technology change initiatives within Global Product Control and Accounting Technology, managing delivery roadmaps, budgets, resources, vendors and portfolio risks. Partnered with Finance, Risk, Technology and Operations stakeholders, including C-level leadership, and developed executive dashboards covering forecasts, spend, resource utilisation and delivery performance. Coached and mentored project teams, Product Owners and Application Managers in Agile and Scrum practices. At Nationwide, delivered major FCA-regulated PPI remediation and redress programmes, complaints technology change and the migration of savings accounts from Unisys Heritage mainframe to SAP Banking, protecting customer journeys and achieving zero critical customer-impact incidents during migration and go-live. Technology and delivery expertise includes AWS, Azure, SAP Banking, Salesforce, Informatica, Talend, Pentaho, Jira, Confluence, ServiceNow, MS Project, Power BI
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